PRODUCT RECALL

A consumer product recall is the removal from distribution, sale, or consumer use of a product that does not comply with legislation in Malaysia and due to the discovery of safety issues.

To view the list of voluntary product recall reported in the Meeting Jawatankuasa Standard Keselamatan Barang Pengguna (JSKBP) :

  1. Meeting of JSKBP 01/2017 for the period of January till Mac 2017. Print
  2. Meeting of JSKBP 02/2017 for the period of January till June 2017. Print
  3. Meeting of JSKBP 01/2018 for the period of January till June 2018. Print

For request of product recalls for unregistered company, please click button below.


LIST OF PRODUCT RECALLED BY THE MANUFACTURERS

# Product Name Product Category Image Notice of Recall Date of Recall Relevant Website
11 The Laundress Fabric Conditioners This recall involves The Laundress Fabric Conditioner products, a complete list of which is available at www.TheLaundressRecall.com. All recalled products have “The Laundress – New York” printed at the top of the label. The fabric conditioners can contain a chemical impurity, ethylene oxide, a carcinogen that can cause adverse health effects if there is significant and direct long-term exposure.
Consumers should immediately stop using the recalled fabric conditioners and contact The Laundress for instructions to receive a full refund. Consumers who have previously requested a refund for these products in response to The Laundress’ December 2022 recall and reimbursement program should not submit a new request.
Consumers who purchased the recalled products on or after January 2021 can request a refund using either a photo of the lot code with their initials and the date written in marker or a receipt, or if purchased through www.TheLaundress.com, consumers can submit their e-mail address for a refund. Consumers who purchased the recalled products before January 2021 should take a photo of the lot code with their initials and the date written in marker and contact The Laundress for a full refund of the purchase price, with receipt, or of the manufacturer’s suggested retail price, without receipt.
After requesting a refund, consumers should dispose of the product by closing the bottle tightly and placing it in household trash. Do not empty the product prior to disposal.
07-04-2023 Open Link
12 BLÅVINGAD fishing game multicolour AP A fishing game, consisting of 1 dice, 2 fishing rods and 11 different wooden figures. SKU number - 00531834 IKEA is recalling BLÅVINGAD fishing game due to potential choking hazard

IKEA urges all customers who own BLÅVINGAD fishing game to stop using it and to contact IKEA for a full refund.

Safety is a top priority for IKEA and therefore we are taking precautionary measures and recalling BLÅVINGAD fishing game, due to a potential choking hazard. IKEA develops its products using a rigorous risk assessment and testing program, to make sure that the products live up to all applicable laws and standards on the markets where they are sold.

Despite of this it has come to our attention that small rivets on the toy can come loose, which results in a potential choking hazard, especially for smaller children. Therefore, BLÅVINGAD fishing game is being recalled.

BLÅVINGAD fishing game can be returned to any IKEA store at the Exchanges & Returns counter for a full refund. Proof of purchase (receipt) is not required.

For more information, please contact the IKEA Customer Contact Centre at 03-7952 7575.

IKEA apologizes for any inconvenience this recall may cause.
22-03-2023 Open Link
13 LETTAN mirrors Recall for repair action on certain LETTAN mirrors with a date stamp before and including 2105 (YYWW), due to risk of breaking wall fittings. IKEA announces recall for repair action of certain LETTAN mirrors, due to breaking wall fittings

IKEA urges all customers who own an affected LETTAN mirror to stop using it, and to order replacement wall fittings free of charge. Customer safety is the starting point for IKEA. Therefore, we are announcing a recall for repair action on LETTAN mirrors with a date stamp before and including 2105 (YYWW), due to risk of breaking wall fittings. IKEA develops its products using a rigorous risk assessment and testing program, to make sure that the products live up to all applicable laws and standards on the markets where they are sold. Despite this it has come to our attention that some of the fittings that attach LETTAN mirrors to the wall, have been breaking. This has in turn led to some mirrors unexpectedly falling. Therefore, we urge all customers who own an affected LETTAN mirror to stop using it, and to order replacement wall fittings free of charge. Please visit the Exchanges & returns counter to order the required number of the replacement fitting with item number 139298/1. IKEA apologizes for any inconvenience this recall for repair action may cause. For more information, please contact the IKEA Customer Contact Centre at 03-7952 7575.
12-01-2023 Open Link
14 The Laundress The Laundress brand laundry detergents, fabric conditioners, stain solutions, household cleaners and dish liquids are sold in various sizes and container styles. The recalled products can contain bacteria, including Burkholderia cepacia complex, Klebsiella aerogenes and multiple different species of Pseudomonas, many of which are environmental organisms found widely in soil and water, and some may also be found in humans. People with weakened immune systems, external medical devices, and underlying lung conditions who are exposed to the bacteria face a risk of serious infection that may require medical treatment. The bacteria can enter the body if inhaled, or through the eyes or a break in the skin. People with healthy immune systems are usually not affected by the bacteria.
Consumers should stop using the affected products. Consumers are requested to go www.TheLaundressRecall.com where they will be guided in case of any questions and request reimbursement.
After requesting a refund, consumers should dispose of the product by closing the bottle tightly and placing it in household garbage. Do not empty the product prior to disposal. For further information, please visit The Laundress at www.TheLaundressRecall.com
10-01-2023 Open Link
15 Kerusi pusing ODGER Kerusi pusing ODGER berwarna antrasit dengan cap Tarikh sebelum dan termasuk 2221 IKEA memanggil balik kerusi pusing ODGER berwarna antrasit dengan cap tarikh sebelum dan termasuk 2221 akibat bahaya jatuh dan cedera.

IKEA menggesa semua pelanggan yang memiliki kerusi pusing ODGER berwarna antrasit dengan cap tarikh antara dan termasuk 2221 untuk berhenti menggunakannya dan menghubungi IKEA untuk bayaran balik penuh.

Keselamatan pelanggan sentiasa merupakan titik permulaan bagi IKEA. Oleh yang demikian, IKEA memanggil balik kerusi pusing berwarna antrasit dengan cap tarikh sebelum dan termasuk 2221 (22 kaki bagi tahun ini, dan 21 kaki bagi minggu produk dikeluarkan) kerana terdapat risiko yang tapak berbentuk bintang pada kerusi pusing ODGER boleh patah dan mengakibatkan bahaya jatuh dan cedera pada pengguna.

IKEA menggesa semua pelanggan yang memiliki kerusi pusing ODGER berwarna antrasit dengan cap tarikh antara dan termasuk 2221 untuk berhenti menggunakannya dan mengembalikannya ke mana-mana gedung IKEA untuk bayaran balik penuh.

IKEA membangunkan produknya dengan menggunakan penilaian risiko dan program pengujian yang ketat, bagi memastikan produk mematuhi semua undang-undang dan peraturan yang diguna pakai di pasaran ia dijual. Meskipun begitu, kami menyedari bahawa tapak berbentuk bintang pada kerusi pusing ODGER berwarna antrasit dengan cap tarikh sebelum dan termasuk 2221 boleh patah.

Kerusi pusing ODGER berwarna antrasit dengan cap Tarikh sebelum dan termasuk 2221 boleh dikembalikan ke mana-mana gedung IKEA di kaunter Penukaran & Pemulangan untuk bayaran balik penuh. Bukti pembelian (resit) tidak diperlukan.

Nama dan cap tarikh produk teracu di dalam bahan di bawah tempat duduk kerusi.

IKEA memohon maaf atas sebarang kesulitan yang timbul akibat pemanggilan balik ini. Untuk maklumat lanjut, sila hubungi Pusat Perhubungan Pelanggan IKEA di 03-7952 7575.
23-12-2022 Open Link
16 Brinkley Step (Article No. 26166603) A slip-on women's shoe with navy and dark navy colored fabric on the upper which were produced for Spring/Summer 2022 known as the Brinkley Step product line. Clarks has recently become aware that the Brinkley Step (Article No. 26166603) ("Recalled Product") may contain azo dyes. Specifically, CAS 92-87-5 (benzidine) and CAS 119-90-4 (dimethoxybenzidine) may be present in the uppers of the Recalled Product.

While CAS 92-87-5 (benzidine) and CAS 119-90-4 (dimethoxybenzidine) are not prohibited in Malaysia and no injuries or consumer complaints associated with this issue have been reported, Clarks has voluntarily decided to initiate a product recall in the abundance of precaution to ensure the safety of our customers.

84 pairs of the Recalled Product were sold into Malaysia. Consumers will be entitled to a full refund from the retailer where they purchased the product.
20-12-2022 Open Link
17 METALLISK espresso maker for hob 0.4 l with the stainless steel safety valve Product SKU / Article number: 00360224 Product Description: METALLISK espresso maker for hob 0.4 l stainless steel AP, Product Date Stamps: between 2040 and 2204 (YYMM). IKEA is recalling METALLISK espresso maker for hob 0.4 l with the stainless steel safety valve, date stamps between 2040 and 2204, as the product can burst during use. IKEA urges all customers who own METALLISK espresso maker for hob 0.4 l with the stainless steel safety valve, date stamps between 2040 and 2204 (yyww), to stop using it and to contact IKEA for a full refund. Safety is a top priority for IKEA and therefore we are recalling METALLISK espresso maker with the stainless-steel safety valve, due to an increased risk of the product bursting during use. No known incidents have been reported in Malaysia. METALLISK espresso maker for hob 0.4 l with the stainless steel safety valve can be returned to any IKEA store at the Exchanges & Returns counter for a full refund. Proof of purchase (receipt) is not required. For more information, please contact the IKEA Customer Contact Centre at 03-7952 7575. IKEA apologizes for any inconvenience this recall may cause.
10-06-2022 Open Link
18 SMIGGLE FUN CHARACTER SLAPBAND WATCH SMIGGLE FUN CHARACTER SLAPBAND WATCH LINE NUMBER : 444313 SMIGGLE FUN CHARACTER SLAPBAND WATCH
Line : 444313, RM 74.90

Sold at Smiggle stores and online at smiggle.com from 24 November 2021 to 2 March 2022.

Defect : The button battery compartment of the product may not be adequately secured and the button battery may be accessible.

Hazard : Button batteries can cause serious or fatal injuries if they are swallowed or placed inside any part of the body. The battery may also present a choking hazard.

What to do : Customers should stop using the product and return it to Smiggle for a refund.

Contact Details : Please call +61 3 9420 0200 Mon - Fri 9am - 5.30pm ( AEDT ) or email product@smiggle.com.au or visit smiggle.com for more information.
07-04-2022 Open Link
19 Nabaiji Baby Arch Ring Inflatable device for children. Model codes: 8578834, 8543240, 8383781 - As part of our quality process, Decathlon has identified a potential risk concerning the breaks of a welding line at the buoy part of the product. There is a possibility that the welding line could break gradually and partially separate the inflatable part of the ring from the fabric part where the child rests. This could result in the child falling into the water.

We have not heard of any accidents resulting from this potential risk. However, we do not wish to take any risk concerning the safety of our young users and we are therefore recalling all our products.

Affected products : Purchases made between 1 January 2021 - 3 July 2021.

Please stop using the products and return the products to your nearest store for a refund.

Our customer relationship center is available to answer any questions.
Toll free number - 1800 818 755 or Email: decathlon.malaysia@decathlon.com (Daily from 10 am to 10pm)
17-08-2021 Open Link
20 HEROISK or TALRIKA plates, bowls, and mugs 20414141 HEROISK bowl 14 green/yellow AP 10426861 HEROISK mug 25 cl blue/yellow 2-p AP 60414144 HEROISK plate w 3 comp 22 light red/green 2-p AP 80421412 HEROISK side plate 19 blue/light red 2-p AP 60452739 TALRIKA bowl 11 white 4-p AP 20421108 TALRIKA bowl 14 light red 4-p AP 50421121 TALRIKA deep plate 20 light green 4-p AP 90421119 TALRIKA side plate 19 dark blue 4-p AP 40452721 TALRIKA fork beige 4-p AP 60457770 TALRIKA knife beige 4-p AP 20457767 TALRIKA spoon beige 4-p AP 30421117 TALRIKA mug 25 cl mixed colours 4-p AP IKEA is recalling HEROISK and TALRIKA plates, bowls, and mugs due to risk of breakage and burns.

IKEA urges all customers who owns HEROISK or TALRIKA plates, bowls, and mugs to stop using them and to contact IKEA for a full refund.

Safety is a top priority for IKEA and therefore we are taking precautionary measures and recalling HEROISK and TALRIKA plates, bowls, and mugs as they can break and potentially cause burns due to hot content. All our products are tested and comply with applicable standards and legislation. Despite this we have received reports of the products breaking. No known incidents have been reported in Malaysia.

HEROISK and TALRIKA can be returned to any IKEA store at the Exchanges & Returns counter for a full refund. Proof of purchase (receipt) is not required.

For more information, please contact the IKEA Customer Contact Centre at 03-7952 7575.

IKEA apologizes for any inconvenience this recall may cause.
10-06-2021 Open Link

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