PRODUCT RECALL

A consumer product recall is the removal from distribution, sale, or consumer use of a product that does not comply with legislation in Malaysia and due to the discovery of safety issues.

To view the list of voluntary product recall reported in the Meeting Jawatankuasa Standard Keselamatan Barang Pengguna (JSKBP) :

  1. Meeting of JSKBP 01/2017 for the period of January till Mac 2017. Print
  2. Meeting of JSKBP 02/2017 for the period of January till June 2017. Print
  3. Meeting of JSKBP 01/2018 for the period of January till June 2018. Print

For request of product recalls for unregistered company, please click button below.


LIST OF PRODUCT RECALLED BY THE MANUFACTURERS

# Product Name Product Category Image Notice of Recall Date of Recall Relevant Website
1 Xiaomi 33W Power Bank 20000mAh (Integrated Cable) Name: Xiaomi 33W Power Bank 20000mAh (Integrated Cable) Model: PB2030MI Manufacture period: between August and September 2024 Notification of Product Recall Measures for Xiaomi 33W Power Bank 20000mAh (Integrated Cable)

Dear users of the Xiaomi 33W Power Bank 20000mAh (Integrated Cable),

In response to issues identified with certain raw materials from suppliers, a small batch of Xiaomi 33W Power Bank 20000mAh (Integrated Cable) (model: PB2030MI) manufactured between August and September 2024 may experience malfunctions under certain usage scenarios, potentially resulting in battery overheating, which could pose a fire hazard. Although the number of known incidents globally is small, to ensure high product quality standards, Xiaomi has decided to initiate a recall of those units affected.

We sincerely apologize for any inconvenience this may cause. Xiaomi remains committed to providing safe, reliable, and high-quality products to users worldwide.

Please follow the steps below to participate in the recall process.
29-09-2025 Open Link
2 PA-300C AC Power Adaptor This recall is limited to the PA-300C AC Adaptor manufactured between July 2010 and May 2012, sold individually, included or built-in with the following Yamaha and Steinberg products: a.      Only the AC Adaptor (Sold Separately) -          PA-300C b.      Models with PA-300C included: -          Yamaha DTX900 -          Steinberg UR824 c.      Models with PA-300C built-in: -          Clavinova CLP-430 series (B/M/R/WH models) -          Clavinova CVP-601 series (B model) Product Recall: Yamaha PA-300C AC Power Adaptor Recall
Complimentary Exchange Service of PA-300C AC Power Adaptor
Thank you for your continued support of Yamaha products. We are issuing a voluntary recall of the Yamaha PA-300C AC Power Adaptor, which may pose a risk of overheating, potentially leading to melting, smoke, or in rare cases, ignition.
Even if the adaptor appears to function normally, continued use poses a safety. We strongly advise customers to proactively participate in our complimentary exchange program to mitigate any potential safety risks associated with the PA-300C AC adaptor.
Please contact Yamaha Customer After-sales Service Centre
- Telephone: 03-7803 7556 / 8354
- Address: No. 8 Jalan Perbandaran, Kelana Jaya, 47301 Petaling Jaya, Selangor, Malaysia
- Email: ymmy_technical@music.yamaha.com
Our Service Centre is open from Monday to Friday 9.00 am to 5.30 pm.
Please be assured that the Yamaha products themselves have been thoroughly tested and confirmed to be safe. The issue is isolated to the PA-300C adaptor when used in conjunction with these products.
We sincerely apologize for any inconvenience caused and appreciate your prompt attention to this matter. Your safety is our utmost priority.
19-08-2025 Open Link
3 IKEA 365+ VÄRDEFULL Garlic press, black. IKEA 365+ VÄRDEFULL Garlic press, black. Article numbers 201.521.58, 305.781.89, and 601.636.02. Affected DateStamp 2411(YYWW) to 2522 (YYWW). IKEA recalls IKEA 365+ VÄRDEFULL Garlic press, black.
IKEA asks all customers who own an IKEA 365+ VÄRDEFULL Garlic press, black, to stop using it and contact IKEA. The affected product has the article numbers 201.521.58, 305.781.89, and 601.636.02.

Why is this product not safe to use?
Due to a production error, identified after an internal investigation, indicating a risk of small metal pieces detaching during use and subsequently being ingested with the food,

What should customers do?
Customers who own an affected garlic press should immediately stop using it and contact IKEA for a full refund. Additionally, IKEA encourages customers to spread the word about this recall, especially if they know that the recalled product was offered, lent or sold to someone else.

What remedy can customers expect?
Affected products can be returned to any IKEA store at the Exchanges & Returns counter for a full refund. Proof of purchase (receipt) is not required.
For more information, please contact the IKEA Customer Care Centre at 03-7952 7575.
IKEA apologises for any inconvenience this recall may cause.
12-06-2025 Open Link
4 Santa Cruz Heckler 9 ebike The potentially Affected Products are certain batteries installed in certain Santa Cruz Heckler 9 ebikes. The Santa Cruz Affected Heckler 9 ebikes come with an interchangeable 720W lithium- ion battery that sits inside a black case under the frame. The recall only affects the batteries of Heckler 9 ebikes if (a) the bicycles were manufactured before February 2023 and (b) they contain certain lithium-ion batteries. The recall only involves the Heckler 9’s battery, and only some batteries are affected. “SANTA CRUZ” is printed on the sides of the downtube of the bicycle frame, “Heckler” is printed on the top tube of the frame and on the inside of the left chainstay. The bikes in which the Affected Products may be installed were sold in Gloss Avocado Green and Maritime Gray. The potentially Affected Products are certain batteries installed in certain Santa Cruz Heckler 9 ebikes.

The Santa Cruz Affected Heckler 9 ebikes come with an interchangeable 720W lithium- ion battery that sits inside a black case under the frame. The recall only affects the batteries of Heckler 9 ebikes if (a) the bicycles were manufactured before February 2023 and (b) they contain certain lithium-ion batteries. The recall only involves the Heckler 9’s battery, and only some batteries are affected.

“SANTA CRUZ” is printed on the sides of the downtube of the bicycle frame, “Heckler” is printed on the top tube of the frame and on the inside of the left chainstay. The bikes in which the Affected Products may be installed were sold in Gloss Avocado Green and Maritime Gray.

Please note:
1. Consumers should immediately stop using the ebike and disconnect the battery from the Heckler 9 ebike and charger.

2. Check if your battery is affected by following the instructions on the Santa Cruz Bicycles' recall page: https://santacruzbicycles.com/pages/recall-heckler-9-lithium-ion-battery. If affected, register to receive a replacement battery when one becomes available. If your battery is not affected you may resume the use of your ebike. Please dispose of affected batteries in accordance with local requirements. Do not put them in household waste.

*Remember to remove the downtube cover before disposing of your battery as you will need the cover when you receive your replacement battery .

3. Please contact Santa Cruz Bicycle if you have sold or gifted it to another person, and forward this information.
22-05-2025 Open Link
5 Bugaboo Giraffe High Chair The product is the Bugaboo Giraffe High Chair. The product is a lightweight adjustable high chair for babies, toddlers and children. The chair is designed to be compatible with an infant accessory set that attaches to the seat, consisting of an infant seat insert and harness. We would like to provide you with an important safety update on the Bugaboo Giraffe high chair.

We have identified that when an infant is seated in the baby set on the high chair, the legs of the chair can detach from the frame if the screws connecting the legs are not properly tightened by the consumer during assembly. This detachment can occur due to the opposing forces created when an infant’s thighs press upward against the seat while their feet push downward on the footrest. This presents a falling hazard.

Safety is paramount to ensure the well-being of our customers and their children. In order to decrease the potential for incorrect installation of the screws, we have developed a Repair Kit. This Repair Kit includes a new Allen key, revised screws and a manual. The replacement can be carried out safely by the consumer.

We have created a self-service portal on our website, where consumers can immediately order a free Repair Kit (expected delivery within 1 to 2 weeks). Consumers who have already purchased the Bugaboo Giraffe high chair will be able to validate the serial number and receive the required Repair Kit (new Allen key, revised screws and manual).

We recommend consumers replace the current screws by the revised screws of the Repair Kit using the new Allen key and by following the manual. Even if you believe your current screws are installed correctly, we would recommend that you follow this procedure.
16-04-2025 Open Link
6 Pirelli Scorpion Trail II 150/70R18 M/C 70V TYRE IDENTIFICATION NUMBER (TIN): (1)EB 2M X032 PRODUCTION WEEK: From 0117 to 4024 To ensure the maximum safety of our consumers, Pirelli is issuing a voluntary recall for specific tyre model, namely Pirelli Scorpion Trail II. If consumers are in possession of one or more of the tyres indicated, consumers are urged to contact a their local authorized dealer for further instructions.
20-11-2024 Open Link
7 Metzeler Tourance Next and Metzeler Tourance Next II 150/70R18M/CTL 70V TNextR      TYRE IDENTIFICATION NUMBER (TIN): (1)EB 0M X033 PRODUCTION WEEK: From 4816 to 2424             150/70R18M/CTL 70V TNxt2R               TYRE IDENTIFICATION NUMBER (TIN): (1)EB 0M 614L PRODUCTION WEEK: From 3521 to 2624 150/70ZR18M/CTL 70W TNxt2R     TYRE IDENTIFICATION NUMBER (TIN): (1)EB 0M 410P PRODUCTION WEEK: From 3522 to 3524 To ensure the maximum safety of our consumers, Pirelli is issuing a voluntary recall for specific tyre model, namely Metzeler Tourance Next and Metzeler Tourance Next II. If consumers are in possession of one or more of the tyres indicated, consumers are urged to contact a their local authorized dealer for further instructions.
20-11-2024 Open Link
8 Philips Perfect Care 8000, 9000 and Elite series Pressurized Steam Generator Irons This recall is focused on a specific date code of Philips PSG8030/20, PSG8130/80 and PSG9050/26 pressurized steam generator irons sold in Malaysia. Voluntary Recall of Pressurized Steam Generator Irons

We would like to inform you that we, Versuni, are going to perform a voluntary recall on end consumer level in some countries in Asia-pacific, including Malaysia, starting Nov 12, 2024.

This recall is focused on a specific date code of Philips PSG8030/20, PSG8130/80 and PSG9050/26 pressurized steam generator irons sold in Malaysia. Per the date of this report from this batch five incidents have been reported to Versuni, none of which from Malaysia.

The cause of the incidents was that the welding seam of the boiler split open along the welding seam of the boiler which generates the steam due to a manufacturing issue, leading to two minor injuries. The products were all from the same range of date codes.

As a responsible company, Versuni considers the safety of the users of its products of utmost importance. This means that we will perform a voluntary recall of the three model numbers mentioned above from retailers and consumers. This recall will be limited to the specific date codes 2421, 2422 and 2423 (YYWW, eg 2421 is week 21 of 2024), a total of 1583 sold by Versuni in Malaysia.

We will reach out to the consumers by means of social media and direct e-mails and we will request our retailers to reach out to known consumers directly. We will replace the affected pressurized steam generator irons with an equivalent product or refund the consumer for the amount paid for the product.
13-11-2024 Open Link
9 XC2000 and XC3000 Series Vacuum Cleaner Sticks – model XC2011 & XC3133 The voluntary recall is focused on the battery packs of the products "XC2000 and XC3000 Series Vacuum Cleaner Sticks" – model XC2011 & XC3133 from PHILIPS Voluntary Recall of a Battery Pack

We would like to inform you that we, Versuni, are going to perform a voluntary recall on end consumer level in some countries in Europe and in Asia-Pacific, including Malaysia, starting Wednesday, October 2, 2024.
The voluntary recall is focused on the battery packs of the products "XC2000 and XC3000 Series Vacuum Cleaner Sticks" – model XC2011 & XC3133 from PHILIPS. At this time, a small number of cases (4 cases which was 0.005% of the total products sold 73,662 pcs.) have been reported in EU of the battery pack overheating after it experienced a severe impact, such as a severe drop or series of drops. So far there is zero incidence in Malaysia, but we are offering the solution free of charge replacement of the battery.
The risk evaluation of the manufacturer concludes at this time that the product-related risk is low. As a responsible company, DAP B.V. (a Versuni company, licensee of the brand PHILIPS) considers the safety of the users of its products of utmost importance and with our unwavering commitment to improve the quality and reliability of our products, DAP B.V. (Versuni) will perform a voluntary recall of the battery pack of these products in the market.
09-10-2024 Open Link
10 Dumbbell toy in Fisher-Price® Baby Biceps Gift Set The dumbbell toy is part of a gift set of 4 gym-themed baby toys. It has a gray bar and orange and red plastic weights on each side. The model number GJD49 is located on the back of the kettlebell toy in the gift set. Fisher Price is recalling the dumbbell toy in the Fisher-Price® Baby Biceps Gift Set.

Fisher Price has received reports that the gray caps on the end of the dumbbell toy can come off, posing a choking hazard to infants. No injuries have been reported.

Please immediately stop using the dumbbell toy, take it away from young children, and contact Fisher-Price to receive a refund. Email Fisher-Price at FP.babybicepsrecall@sedgwick.com or visit www.service.mattel.com for instructions on how to return and receive a refund for the dumbbell toy. Once disposal is confirmed, a full refund in the amount of RM 79.90 will be issued. Consumers can keep the remaining toys in the Baby Biceps Gift Set. Proof of purchase (receipt) is not required to receive a refund.
05-09-2024 Open Link

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