PRODUCT RECALL

A consumer product recall is the removal from distribution, sale, or consumer use of a product that does not comply with legislation in Malaysia and due to the discovery of safety issues.

To view the list of voluntary product recall reported in the Meeting Jawatankuasa Standard Keselamatan Barang Pengguna (JSKBP) :

  1. Meeting of JSKBP 01/2017 for the period of January till Mac 2017. Print
  2. Meeting of JSKBP 02/2017 for the period of January till June 2017. Print
  3. Meeting of JSKBP 01/2018 for the period of January till June 2018. Print

For request of product recalls for unregistered company, please click button below.


LIST OF PRODUCT RECALLED BY THE MANUFACTURERS

# Product Name Product Category Image Notice of Recall Date of Recall Relevant Website
1 Pirelli Scorpion Trail II 150/70R18 M/C 70V TYRE IDENTIFICATION NUMBER (TIN): (1)EB 2M X032 PRODUCTION WEEK: From 0117 to 4024 To ensure the maximum safety of our consumers, Pirelli is issuing a voluntary recall for specific tyre model, namely Pirelli Scorpion Trail II. If consumers are in possession of one or more of the tyres indicated, consumers are urged to contact a their local authorized dealer for further instructions.
20-11-2024 Open Link
2 Metzeler Tourance Next and Metzeler Tourance Next II 150/70R18M/CTL 70V TNextR      TYRE IDENTIFICATION NUMBER (TIN): (1)EB 0M X033 PRODUCTION WEEK: From 4816 to 2424             150/70R18M/CTL 70V TNxt2R               TYRE IDENTIFICATION NUMBER (TIN): (1)EB 0M 614L PRODUCTION WEEK: From 3521 to 2624 150/70ZR18M/CTL 70W TNxt2R     TYRE IDENTIFICATION NUMBER (TIN): (1)EB 0M 410P PRODUCTION WEEK: From 3522 to 3524 To ensure the maximum safety of our consumers, Pirelli is issuing a voluntary recall for specific tyre model, namely Metzeler Tourance Next and Metzeler Tourance Next II. If consumers are in possession of one or more of the tyres indicated, consumers are urged to contact a their local authorized dealer for further instructions.
20-11-2024 Open Link
3 Philips Perfect Care 8000, 9000 and Elite series Pressurized Steam Generator Irons This recall is focused on a specific date code of Philips PSG8030/20, PSG8130/80 and PSG9050/26 pressurized steam generator irons sold in Malaysia. Voluntary Recall of Pressurized Steam Generator Irons

We would like to inform you that we, Versuni, are going to perform a voluntary recall on end consumer level in some countries in Asia-pacific, including Malaysia, starting Nov 12, 2024.

This recall is focused on a specific date code of Philips PSG8030/20, PSG8130/80 and PSG9050/26 pressurized steam generator irons sold in Malaysia. Per the date of this report from this batch five incidents have been reported to Versuni, none of which from Malaysia.

The cause of the incidents was that the welding seam of the boiler split open along the welding seam of the boiler which generates the steam due to a manufacturing issue, leading to two minor injuries. The products were all from the same range of date codes.

As a responsible company, Versuni considers the safety of the users of its products of utmost importance. This means that we will perform a voluntary recall of the three model numbers mentioned above from retailers and consumers. This recall will be limited to the specific date codes 2421, 2422 and 2423 (YYWW, eg 2421 is week 21 of 2024), a total of 1583 sold by Versuni in Malaysia.

We will reach out to the consumers by means of social media and direct e-mails and we will request our retailers to reach out to known consumers directly. We will replace the affected pressurized steam generator irons with an equivalent product or refund the consumer for the amount paid for the product.
13-11-2024 Open Link
4 XC2000 and XC3000 Series Vacuum Cleaner Sticks – model XC2011 & XC3133 The voluntary recall is focused on the battery packs of the products "XC2000 and XC3000 Series Vacuum Cleaner Sticks" – model XC2011 & XC3133 from PHILIPS Voluntary Recall of a Battery Pack

We would like to inform you that we, Versuni, are going to perform a voluntary recall on end consumer level in some countries in Europe and in Asia-Pacific, including Malaysia, starting Wednesday, October 2, 2024.
The voluntary recall is focused on the battery packs of the products "XC2000 and XC3000 Series Vacuum Cleaner Sticks" – model XC2011 & XC3133 from PHILIPS. At this time, a small number of cases (4 cases which was 0.005% of the total products sold 73,662 pcs.) have been reported in EU of the battery pack overheating after it experienced a severe impact, such as a severe drop or series of drops. So far there is zero incidence in Malaysia, but we are offering the solution free of charge replacement of the battery.
The risk evaluation of the manufacturer concludes at this time that the product-related risk is low. As a responsible company, DAP B.V. (a Versuni company, licensee of the brand PHILIPS) considers the safety of the users of its products of utmost importance and with our unwavering commitment to improve the quality and reliability of our products, DAP B.V. (Versuni) will perform a voluntary recall of the battery pack of these products in the market.
09-10-2024 Open Link
5 Dumbbell toy in Fisher-Price® Baby Biceps Gift Set The dumbbell toy is part of a gift set of 4 gym-themed baby toys. It has a gray bar and orange and red plastic weights on each side. The model number GJD49 is located on the back of the kettlebell toy in the gift set. Fisher Price is recalling the dumbbell toy in the Fisher-Price® Baby Biceps Gift Set.

Fisher Price has received reports that the gray caps on the end of the dumbbell toy can come off, posing a choking hazard to infants. No injuries have been reported.

Please immediately stop using the dumbbell toy, take it away from young children, and contact Fisher-Price to receive a refund. Email Fisher-Price at FP.babybicepsrecall@sedgwick.com or visit www.service.mattel.com for instructions on how to return and receive a refund for the dumbbell toy. Once disposal is confirmed, a full refund in the amount of RM 79.90 will be issued. Consumers can keep the remaining toys in the Baby Biceps Gift Set. Proof of purchase (receipt) is not required to receive a refund.
05-09-2024 Open Link
6 VARMFRONT power bank VARMFRONT power bank 10400 mAh (model number E2038) with date stamp (YYWW) 2313, 2316, 2318 or 2319 VARMFRONT power bank 5200 mAh (model number E2037) with date stamp (YYWW) 2318, 2319 or 2322 IKEA urges all customers who own a VARMFRONT power bank 10400 mAh (model number E2038) with date stamp (YYWW) 2313, 2316, 2318 or 2319, or a VARMFRONT power bank 5200 mAh (model number E2037) with date stamp (YYWW) 2318, 2319 or 2322, to immediately stop using it and contact IKEA for a replacement product, or a full refund.
IKEA products are risk assessed and thoroughly tested to make sure that they can withstand the tough test of everyday life at home, and that they comply with applicable requirements and regulations in all markets where IKEA operates.

Despite this, it has come to our attention that certain VARMFRONT power banks may pose a fire safety risk, due to a manufacturing error. This error is isolated to units with the before-mentioned date stamps. Therefore, these VARMFRONT power banks are being recalled. Customers who own such a product should immediately stop using it and contact IKEA for a replacement product, or a full refund.

VARMFRONT power banks with other date stamps are not affected by this recall.
VARMFRONT power banks with affected date stamps can be returned to any IKEA store for a replacement product, or a full refund. Proof of purchase (receipt) is not required.
For more information, please contact the IKEA Customer Contact Centre at 03-7952 7575.
IKEA apologizes for any inconvenience this recall may cause.
17-07-2024 Open Link
7 AC adapter PA-10 AC adapter accessory for MG-10 series analog mixer console Target products that the AC adapter PA-10 included for the MG-10 series are MG10, MG10X, MG10XU, MG10XUF, MG12XUK. Applicable Production Period for Target models: June 2021 - June 2023 Data Code: 2126 to 2319 (Display on the casing of the AC Adapter) Product Recall Notice for Yamaha AC Adapter PA-10

Dear Valued Customers,
We extend our sincerest gratitude for your unwavering loyalty to YAMAHA products.
It has come to our attention that a quality issue has been identified in certain AC adapter PA-10 units, including those utilized with the MG-10 series analog mixer products or sold separately as accessory items. This issue entails a risk of case cracking which may result in smoke emission and potential electric shock upon contact with the interior components of the adapter.
In light of this concern, we are issuing a product recall and urge all customers currently using the affected adapter to discontinue its use immediately. Please disconnect the plug from both the AC adapter and any MG-10 series products it may be connected to. We are committed to providing a complimentary AC adapter exchange service to rectify this matter.
To facilitate the exchange process, we kindly request affected customers to reach out to our Customer After-sales Service Department below.
Customer After-sales Service Department
Yamaha Music (Malaysia) Sdn. Bhd.
No. 8 Jalan Perbandaran, Kelana Jaya, 47301 Petaling Jaya, Selangor, Malaysia.
Tel: 603-803 8354
Email: ymmy_technical@music.yamaha.com
While no further incidents have been confirmed to date, it is imperative to note that the risk of future occurrences cannot be entirely ruled out. Therefore, we strongly encourage all customers to avail themselves of the exchange service for their safety and peace of mind.
Please be assured that the MG-10 series analog mixer console itself has been confirmed to be free of any such issues.
We deeply regret any inconvenience or concern this situation may have caused. Rest assured, we are fully committed to enhancing the reliability of our products through stringent quality control measures and proactive preventive actions.
Your understanding and cooperation during this process are greatly appreciated.
Thank you for your attention to this important notice.

Your sincerely,
Yamaha Music (Malaysia) Sdn. Bhd.
04-04-2024 Open Link
8 ÅSKSTORM 40W USB charger The ÅSKSTORM 40W USB charger dark grey can be identified by the model number ICPSW5-40-1 that is found on label on the backside of the USB-charger. IKEA is recalling ÅSKSTORM 40W USB charger due to thermal burn and electric shock hazard.

IKEA urges all customers who owns ÅSKSTORM 40W USB charger dark grey, article number 60461197, to stop using it and to contact IKEA for a full refund.

ÅSKSTORM 40W USB charger dark grey can be returned to any IKEA store at the Exchanges and Return counter for a full refund. Proof of purchase (receipt) is not required.

For more information, please contact the IKEA Customer Contact Centre at 03-7952 7575.

IKEA apologises for any inconvenience this recall may cause.
10-01-2024 Open Link
9 LETTAN mirror LETTAN mirror (size 40x96cm, 60x96xm, 80x96cm and 100x96cm) SKU code (1) 70435301; (2) 60435311; (3) 60435306; (4) 70435315 IKEA urges all customers who own an affected LETTAN mirror to stop using it, and to order replacement wall fittings free of charge.

Customer safety is the starting point for IKEA. Therefore, we are announcing a recall for repair action on LETTAN mirrors with a date stamp before and including 2105 (YYWW), due to the risk of breaking wall fittings.

IKEA develops its products using a rigorous risk assessment and testing program, to make sure that the products live up to all applicable laws and standards on the markets where they are sold. Despite this it has come to our attention that some of the fittings that attach LETTAN mirrors to the wall have been breaking. This has in turn led to some mirrors unexpectedly falling.

Therefore, we urge all customers who own an affected LETTAN mirror to stop using it, and to order replacement wall fittings free of charge. Please visit the Exchange & Return counter to order the required number of the replacement fitting with item number 139298/1.

IKEA apologizes for any inconvenience this recall for repair action may cause. For more information, please contact the IKEA Customer Contact Centre at 03-7952 7575.
14-09-2023 Open Link
10 Pirelli 28-622 (700x28c) sized tubeless-ready (TLR) version of the P ZERO Race clincher bicycle tyre Model name: 28-622 P ZERO Race TLR Classic Model number on the box: 3984300 Tire ID on the sidewall: 843L Production date code on the sidewall: All date codes between "1023" to "2423" UPC Code on the box: 8019227398434 Model name: 28-622 P ZERO Race TLR Model number on the box: 4149600 Tire ID on the sidewall: 496N Production date code on the sidewall: All date codes between "1023" to "2423" UPC Code on the box: 8019227414967 Model name: 28-622 P ZERO Race TLR Yellow Model number on the box: 4204400 Tire ID on the sidewall: 044P Production date code on the sidewall: All date codes between "1023" to "2423" UPC Code on the box: 8019227420449 Pirelli is issuing a voluntary recall for some of its 28-622 (700x28c) sized tubeless-ready (TLR) version of the P ZERO Race clincher bicycle tyre.
Due to an issue which occurred from week 10 to week 24 of year 2023, some products might not guarantee 100% retention of inflation pressure on some rims currently on the market. This combination of rim – tyre – pressure, if not properly controlled and set up, might lead to an unsecure bead retention which may compromise the safety of the whole wheel system.
For this reason, Pirelli recommends that consumers who purchased the Pirelli 28-622 (700x28c) sized tubeless-ready (TLR) version of the P ZERO Race bicycle tyre to check the tyre ID number and the production date code on the tyre sidewall. If consumers are in possession of one or more of the tyres indicated, consumers are urged to contact a preferred Pirelli authorized dealer for further instructions.
10-08-2023 Open Link

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